Because big puppies deserve to be pampered too!

Frequently Asked Questions:

Collar or Martingale?

Q:     What is a Martingale?

A:      A martingale is a clasp-free collar that slips over the dog's head and prevents dogs from slipping out of the collar. These are very useful for breeds that have a similar neck and head size, such as:  Greyhounds, Whippets, Dobermans and Pitbulls. If the dog attempts to back out of the collar it will tighten against the neck to prevent the dog from escaping.


Q:     Is a Martingale the same as a choke collar?

A:      No.  A choke collar has no restraint and when pulled it will continue to tighten around the neck of the dog.  Martingale collars can only constrict around the neck for a limited distance.  This makes them a humane choice.


Q:     How do I order a Martingale?

A:      You may select a Martingale collar in the drop down menu under every collar choice, with the exception of the ...And Friends collection.  Once you have selected the width of the Martingale you must add the length of your dog's neck so that the collar is fit appropriately.  


Click here to shop for martingales.


Custom 3-D Charms


Q:     What kind of a photo makes a good charm?

A:      The images that work best are evenly lit color photographs from a digital camera or photo center that are in sharp focus. We need an image that has the full face and head/hair showing without obstructions or scuffs/scratches. 


Q:     What resolution and file format does my photograph have to be?

A:      Digital images must be in .jpg or .bmp format at 300dpi or higher for us to create the best possible likeness. If you send an unacceptable image, we will not proceed until we contact you.


Q:     How long does it take to make a charm?

A:      It typically takes only 2 to 3 weeks from the time we receive your order and image until the charm is ready for shipping or pick-up. You should expect 3-5 days for your charm to arrive from the day it was shipped.


Q:     Are True 3-D Charms only available as pets?

A:      Provide us with an image of a pet, parent, grandparent, or anyone you love and we will use that photograph to create your charm. Adult oriented material and trademarked images will not be accepted.


Q:     What are Cannabinoids?

Cannabinoids are a group of chemical compounds present in all animals (except for insects) and in the plant genus cannabis, which includes both hemp and cannabis. When found in plants, these are known as phytocannabinoids (phyto means plant). Hemp based phytocannabinoids offer a wide range of therapeutic applications but without the psychoactive properties of THC, which is found in cannabis and medical cannabis. Hemp contains more than 80 cannabinoids and less than .3% THC.

Q:     What are Phytocannabinoids?

The prefix Phyto means plant. Phytocannabinoids are cannabinoids derived from plants.

Treatibles offers a line of supplements including grain free hard chews, dropper bottles, and gel caps containing phytocannabinoid rich (PCR) oil extracted from whole plant medicinal grade hemp grown in the USA. In addition to several therapeutic phytocannabinoids, terpenes and flavonoids are included creating what is known as the entourage effect, providing a full spectrum of benefits for pets. Phytocannabinoids are very effective in bringing calm and balance to pets suffering from a myriad of conditions. In addition to promoting healthy joints and digestion, phytocannabinoids are recognized for helping pets with general anxiety, separation anxiety, discomfort, loss of appetite, seizures, end of life comfort, and more.

Treatibles was the first company to create phytocannabinoid infused products for pets. Our products are virtually free of THC, the psychoactive cannabinoid found in cannabis. Treatibles are legal to sell and ship to all 50 states.

Q:     What is the Endocannabinoid System?

All animals have an endocannabinoid system that assists in maintaining the physiological, neurological and immunological systems of the body. If there is a deficiency of endocannabinoid production, the system’s multiple receptors will utilize the addition of phytocannabinoids to help create balance and provide support for relaxing, repairing or restoring. Naturally occurring phytocannabinoids are important for the overall health of both human and non-human animals.

Dogs are especially responsive to phytocannabinoids as they have the highest concentration of cannabinoid receptors in their brain and bodies compared to other animals, including humans.

If you have any additional questions, please contact us at or 740-513-7308.  We are happy to assist you with all of your puppy needs.